About Zenward

Care that gets you there.

Zenward Mobility provides non-emergency medical transportation in Metro Atlanta for patients, families, caregivers, and the care teams who arrange their trips.

A Zenward Mobility staff member walking beside an older passenger who is using a walker on a path outside a care residence

Why Zenward exists

Getting to and from medical care shouldn’t be the hardest part of a patient’s day. Zenward coordinates non-emergency medical transportation so patients, families, and care teams have one clear place to arrange it, with a reply and a confirmation before any trip goes ahead.

Zenward provides transportation, not medical care. Our drivers don’t provide clinical assistance, and Zenward does not provide ambulance, stretcher or emergency transportation. In a medical emergency, call 911.

Focused on medical transportation

Zenward does one thing: scheduled, non-emergency medical transportation.

Built around the people we serve

Patients, families, caregivers, and the care teams who arrange transportation for patients.

Focused on Metro Atlanta

Zenward serves Metro Atlanta. For a specific pickup or destination, our team confirms whether the trip can be arranged.

How Zenward operates

The standards behind every trip, for every passenger.

Licensed & insured

Zenward Mobility is a licensed and insured transportation provider.

Driver standards

Passengers are transported by professional drivers selected and prepared for the responsibility of non-emergency medical transportation. Driver screening, including background checks, is part of our operating standard.

Punctuality

Medical appointments run on schedules. Zenward plans each trip around the pickup and appointment time, with punctuality treated as a core operating standard.

Passenger care

Every passenger is treated with patience, dignity and compassion, whether it's a first appointment or a regular trip.

Wheelchair-accessible

Wheelchair-accessible transportation is available for scheduled, non-emergency trips. Our team reviews the passenger's mobility needs before confirming the arrangement.

Communication

Transportation requests received during working hours are reviewed and answered within 2 hours. Zenward then confirms availability and details with you before any trip is arranged.

Need medical transportation?

Request a quote or call. Zenward reviews every request in Metro Atlanta and follows up to confirm availability and details.