Serving Metro Atlanta
Non-Emergency Medical Transportation Across Metro Atlanta
Care that gets you there.
Transportation for medical appointments, dialysis, rehabilitation, hospital discharge, recurring care and wheelchair-accessible trips.
Before you request
- Serving Metro Atlanta
- Every transportation request is reviewed by our team before availability is confirmed.
- 678-935-5489
Why you can rely on Zenward
- Licensed & Insured
- On-Time Transportation
- Trained & Vetted Drivers
- 2-Hour Response During Working Hours
Services
Transportation for essential care
Non-emergency transportation for scheduled medical care, one trip or a regular schedule, plus pre-arranged airport rides.
- Medical Appointment TransportationRides to doctor visits, specialist and outpatient appointments, and diagnostic visits.
- Dialysis TransportationTransportation coordinated around repeating dialysis treatment schedules, there and back.
- Rehabilitation TransportationRides to physical therapy, occupational therapy and other rehabilitation appointments.
- Hospital Discharge TransportationPlanned, non-emergency transportation from the hospital to the passenger's next destination.
- Recurring Care TransportationOne request for appointments that repeat, such as dialysis, therapy or ongoing care.
- Senior Medical TransportationTransportation for older adults going to scheduled medical care, arranged with family or caregivers.
- Wheelchair-Accessible TransportationWheelchair-accessible transportation for scheduled, non-emergency medical trips.
- Airport TransportationPre-arranged rides to and from the airport, coordinated in advance.
Not sure which service fits? Call 678-935-5489
How It Works
From request to arrival
A request starts a conversation with our team. Nothing is booked until Zenward confirms the details with you.
Prefer to talk it through?
Call 678-935-5489- 1
Send a request
Online or by phone: the passenger, pickup, destination and timing, plus any mobility or assistance needs.
- 2
Zenward reviews it
A member of our team reviews the trip details before anything is confirmed.
- 3
We confirm with you
We contact the person who made the request to confirm availability and details. A request is not a booking until we confirm it.
- 4
The trip takes place
Transportation is arranged according to the confirmed trip details.
Why Zenward
Transportation planned around care, not just a pickup
A medical trip often involves more than getting from one address to another. Appointment timing, recurring schedules, family coordination and changing care plans can all affect the journey.
On-time transportation
Medical appointments run on schedules. Zenward plans each trip around the pickup and appointment time, with punctuality treated as a core operating standard.
Trained and vetted drivers
Passengers are transported by professional drivers selected and prepared for the responsibility of non-emergency medical transportation. Driver screening, including background checks, is part of our operating standard.
Transportation prepared for the trip
Before a trip is confirmed, our team reviews the passenger's mobility and assistance needs, including whether wheelchair-accessible transportation is needed.
Clear follow-up
Transportation requests received during working hours are reviewed and answered within 2 hours. Zenward then confirms availability and details with you before any trip is arranged.
Room for recurring care
Repeated appointments, such as dialysis or rehabilitation, can be described once and discussed as a regular arrangement.
Recurring care transportationNon-emergency, and clear about it
Zenward provides non-emergency medical transportation only. It does not provide ambulance, stretcher or emergency transportation. In an emergency, call 911.
Patients, Families & Caregivers
Arrange a ride for yourself or someone you care for
- For yourself
- Request your own ride to an appointment, treatment or therapy visit.
- For a family member
- Arrange transportation for a parent, spouse or relative. Zenward follows up with you.
- As a caregiver
- Coordinate trips for someone in your care, including appointments that repeat.
Tell us about any mobility or assistance needs in the request. Zenward reviews them before the trip is confirmed.
For Healthcare Providers
Transportation coordination your team can rely on
If your organization arranges transportation for patients, such as a clinic, dialysis center, rehabilitation provider, hospital discharge team or senior care organization, Zenward can coordinate one-time trips and recurring schedules.
Call 678-935-5489Appointment-led scheduling
Rides planned around when the patient needs to arrive, for one visit or a recurring schedule.
Discharge coordination
Share the discharge details and Zenward reviews the trip and confirms timing with your team.
A clear response
Requests received during working hours are reviewed and answered within 2 hours. Transportation is arranged only after Zenward confirms it.
Frequently asked questions
No. A request isn't a confirmed ride. Zenward reviews availability, trip details and pricing, and transportation is arranged only after we confirm it with you.
Pricing is confirmed after Zenward reviews the transportation request and trip details.
Payment and coverage options can depend on the transportation arrangement. Please contact Zenward at 678-935-5489 so our team can confirm the options for your request.
Yes. You can request transportation for yourself, for a family member, or as a caregiver. The request form asks for your relationship to the passenger so we follow up with the right person.
Yes. Zenward offers wheelchair-accessible transportation for scheduled, non-emergency medical trips. Tell us about the passenger's mobility and assistance needs when you submit the request so our team can review the trip details and confirm the transportation arrangement.
Yes. Choose Recurring on the request form and tell us the days of the week and start date. Zenward reviews the schedule you requested and confirms with you what it can arrange. The form does not book trips automatically.
Scheduled, non-emergency medical care: doctor and specialist visits, dialysis, rehabilitation and therapy, transportation after a hospital discharge, and other recurring care. Choose the closest service on the request form, or Other.
No. Zenward provides non-emergency medical transportation only. If you are experiencing a medical emergency, call 911.
Zenward serves Metro Atlanta. For a specific pickup or destination, send a transportation request or call our team at 678-935-5489 and we'll confirm whether the trip can be arranged.
Still have a question? Talk to our team or call 678-935-5489.
Need medical transportation?
Serving Metro Atlanta. Zenward reviews every request and follows up to confirm availability and details.